The People and Process Behind Syngco
From finance and payroll to IT infrastructure and cybersecurity, Syngco brings together the team, process and technology growing businesses need to run with confidence. Here's how we got here — and how we work.
From Thames BPO to SYNGCO
— Built for What's Next
What started as Thames BPO has grown into Syngco — a broader operation covering finance, payroll, IT infrastructure and cybersecurity under one roof. The name changed, but the commitment to hands-on, dependable service delivery hasn't. Today, Syngco supports businesses across the UK, Europe and the US with the same people-first approach the company was founded on.
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Domain Expertise
Qualified professionals across finance, tax, IT, and operations with real-world industry experience.
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Client-First Model
Every engagement is shaped around your goals, your processes, and your timelines.
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Built to Scale
Whether you're an SMB or a large enterprise, our services grow as your business does.
Our Mission
To give growing businesses the confidence to focus on what they do best — by taking operational and technology complexity off their plate.
Our Vision
To be the trusted operations partner, businesses turn to first — wherever they are, whatever stage they're at.
Our Core Values
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Reliability
We show up, follow through, and fix things before they become problems.
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Transparency
Clear reporting, honest communication, no hidden surprises.
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Partnership
We act as an extension of your team, not a vendor ticking boxes.
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Continuous Improvement
We refine our processes constantly, not just when something breaks.
Part of something bigger
Backed by the Platned Group
Syngco operates as part of the wider Platned Group — an established name in ERP and IT solutions. This connection gives clients access to deeper technical resources, a broader partner network, and proven delivery capability that goes beyond what a standalone BPO provider can offer.
Syngco is positioned with the wider Platned Group capability in ERP, IT services and digital transformation.
A UK-Led Delivery Model, Built to Scale
Every engagement is led from the UK and shaped around your business — not a fixed template. That's what keeps quality consistent as you scale.
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Right Team
Experienced BPO, finance, payroll and technology support professionals aligned to your operating model.
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Right Process
Structured workflows, documented controls and continuous improvement across service delivery.
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Right Technology
Cloud, automation, security and infrastructure support designed to keep operations connected and resilient.
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Scalable Support
Flexible services that can grow from individual task support to managed operational and IT support.
Security you can rely on
Security and Compliance,
Built In
Security isn't a bolt-on at Syngco — it's built into how we manage infrastructure, data and compliance from day one.
- Microsoft Defender endpoint protection
- Email security & anti-phishing
- EDR/XDR threat detection & response
- SASE/ZTNA network security
- Compliance testing & audit readiness
- Cloud security & infrastructure hardening
Technology partners
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Microsoft 365
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Azure
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Defender
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Intune
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Mimecast
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Veeam
The people behind Syngco
Meet the Team
The people driving Syngco's operations, technology and client relationships.
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James Whitfield
Managing Director
Leads Syngco's overall strategy and client partnerships across the UK and Europe.
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James Whitfield
Managing Director
Leads Syngco's overall strategy and client partnerships across the UK and Europe.
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James Whitfield
Managing Director
Leads Syngco's overall strategy and client partnerships across the UK and Europe.
-
James Whitfield
Managing Director
Leads Syngco's overall strategy and client partnerships across the UK and Europe.